Refund Policy

This page suspends the rules on our general terms of use.

We only process refunds on the last day of the month.

We only offer full refunds on services that exclude direct software License like hosting.

We do not offer domain registration or renewal refunds.

We do not offer VOIP Minutes refunds

Refunds are valid only if we failed to provide service completely or where reasonable unsatisfied.

No Extra funds sent to our accounts can be later refunded, not unless if it is reasonable transactions and 10% of fees will be deducted.

User should provide correct banking details for refunds, no online payment refunds may be completed to a users website or account.


Notice!!! All systems restored.
Data moved to different data center.
No domain transfers pending DNS updates are possible, at least for the next 5 days.
30 days cancelation period still needed for those who would wish to move some of their domains out.
Communication to be via email only for period of 2 weeks. Admin@mzansihosting.co.za or Support email